Data deletion
Deletion request received
Confirmation code:
The access tokens for the Facebook and Instagram accounts linked to your Facebook user have been deleted from Postfjord, and any connected channels have been marked as disconnected. Media and posts inside a workspace are removed when the workspace is deleted by its owner. Questions: hello [at] postfjord.com, quoting the code above.
Delete it yourself
- A connected social account: in the app, open the workspace → Channels → Disconnect. The stored tokens are deleted immediately.
- A workspace: Settings → General → Delete workspace (owner only). Removes posts, media, brand profile, members, connected accounts, contacts, conversations, automations, email consent records, API keys and integration keys.
- One contact: open the contact in Contacts or the inbox → Delete contact (owners and editors). Removes the conversation, the person's comments on that channel, their email details and, when Mailchimp is connected, the member in its audience.
- Your whole account: Account → Delete my account. Workspaces you own must be deleted or transferred first.
- From Facebook: Facebook → Settings → Apps and websites → Postfjord → Remove. Facebook sends us a deletion request and you get a confirmation code that links back to this page.
Ask us
Email hello [at] postfjord.com from the address on your account and we delete your data within 30 days. See the Privacy Policy for details.