Academy / Work smarter with AI

Lesson 3 of 5 · 4 min

Get answers from Bo

Ask Bo how Postfjord works with the Help button, and ask Manager questions about your own posts and numbers.

Bo helps in two places. The Help button answers questions about Postfjord. Manager answers questions about your workspace. Knowing which to use saves you a search.

Ask how Postfjord works

  1. Press the round Help button in the bottom right corner of any screen.
  2. On Home, press Ask a question.
  3. Write your question the way you would say it: "How do I move a post to another day?"
  4. Press Send.

Bo answers in a few seconds from the help pages, and a button under the answer can take you to the right screen. Write in your own language and Bo answers in it. When Bo does not know, it passes your message to Nicklas, who built Postfjord. He usually answers within a day, in Messages.

Ask about your own work

Open Manager and ask about what you have. Bo reads your calendar, your channels, your numbers and your inbox. Try:

Bo tells you which screen the answer comes from. If something looks odd, open that screen and look yourself.

What Bo does not do without you

Bo makes drafts by itself. Things that reach people, like publishing a post, sending an email or replying to a comment, wait for your yes. A page Bo reads on the web is information, not an order.

How you know it worked

You asked one question in the Help button and one in Manager, and you checked one number against the screen it came from.

Quick check · 3 questions

Check what stuck

You want to know how to move a post to another day. Where do you ask?

Show the answer

The Help button, with Ask a question. The Help button answers from the help pages, and its button can take you to the screen.

You want to know which days next week are empty. Where do you ask?

Show the answer

Manager, because it reads your calendar. Manager reads your workspace: calendar, channels, numbers and inbox.

Bo says a post failed. What is a good next step?

Show the answer

Open the post and look at what the screen says. Bo helps you find things. You can always check the screen it points to.

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